At ZenYogis Club, we are committed to protecting your privacy and ensuring your experience with us is secure and transparent. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you engage with our website, participate in our yoga programs, or use any of our services. By accessing our services, you acknowledge and consent to the practices outlined in this policy.

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Information We Collect
We collect personal information that you voluntarily provide when booking classes, creating an account, or communicating with us. This may include your name, email address, phone number, billing and mailing addresses, and information regarding your child such as their name and age. When you interact with our website, we may also collect non-identifiable technical data, including your IP address and browser type, to help us optimise your user experience.

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How Your Information Is Used
Your personal information is used solely for the purpose of providing our services effectively. This includes managing class registrations, processing payments, maintaining user accounts, and sending relevant updates regarding bookings or class schedules. With your consent, we may also use your information to send promotional communications about new classes, special events, or seasonal programs that may interest you.

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Data Security and Payment Processing
All sensitive data, including billing details and login information, is encrypted and handled securely. Payments are processed through Stripe, a trusted third-party platform that meets the highest industry standards for data protection. We do not store your complete credit card information on our servers. Access to user data is limited to authorised personnel only, and we take reasonable steps to prevent loss, misuse, or unauthorised access in accordance with Australian privacy regulations.

Children’s Privacy
Our programs are designed for children; however, we do not collect personal data directly from minors. All information related to a child’s participation must be submitted by a parent or legal guardian. If we become aware that information has been provided without appropriate parental consent, we will take prompt action to remove it.
Parents or guardians may request access to, correction of, or deletion of their child’s information at any time by contacting us.

 

Photographs and Marketing Consent
Photographs or video recordings may be taken during classes or events for marketing purposes. These materials may be published on our website, social media platforms, or other promotional channels. By agreeing to our Terms and Conditions, you grant permission for ZenYogis Club to use such media in a respectful and appropriate manner. If you prefer that your child not be included in any marketing content, you must notify us in writing through the Contact Us page on our website prior to their participation in any session.

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Use of Third-Party Services
We engage with trusted third-party providers such as Stripe for payment processing and external services for email communication. These providers operate in compliance with applicable data protection laws, including the Australian Privacy Act, and only process data on our behalf for the specific purposes of facilitating our services.

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Access, Correction, and Deletion
You have the right to access your personal information, correct inaccuracies, or request that your data be deleted. You may also opt out of receiving marketing communications at any time. If you wish to make a request or exercise any of these rights, please contact us via the Contact Us form on our website or email us directly at hello@zenyogis.com.au, and we will respond promptly.

 

Changes to This Policy
ZenYogis Club reserves the right to update this Privacy Policy at any time, without prior notice. Changes will take effect immediately upon being posted on our website, with the effective date listed below. We encourage you to review this page periodically to stay informed.

 

Effective Date: January 1, 2025

 

Contact Us
If you have any questions about this Privacy Policy or how your information is being managed, we invite you to reach out to us through the Contact Us page on our website or via email at hello@zenyogis.com.au. We are committed to handling your concerns with care and transparency.